Instructor accents in online education and their effect on learning and attitudes

Reductions in perceptual fluency have been shown to negatively impact attitudes towards learning material, but not learning itself. The current study extends this work to spoken presentations and examines whether the presence of a foreign accent negatively affects learners’ experience in an online learning environment. Results indicate that the presence of an instructor accent, consistent with prior work on perceptual fluency, does not impact learning, but does cause learners to rate the instructor as less effective. Further, for those who received accented presentations, changes in participants’ attitudes towards both the content area and online instruction were not predicted by learning, but instead their attitude towards the instructor. This suggests that learners in online learning environments with accented narration are potentially miscalibrated, and these biases in judgement could be inappropriately linked to a specific instructor, rather than their success of learning in the field.